Terms and Conditions
All prices are in Canadian funds and are subject to change without notice.
All prices do not include shipping, handling, insurance and applicable tax's.
All products are new! We never sell previously owned units as new.
All products are shipped containing all materials as issued by the factory.
Canada shipping only.
If the factory is offering free accessories with the purchase of the product, you will receive those accessories free. However in the event of shortages, we reserve the right to substitute an accessory of equal or greater value.
If you have any questions about your purchase or need help in the operations of your product, email us anytime or call us during business hours. We take pride in providing you with a high quality product. If there is a problem let us have the opportunity to correct it for you.
As Carry All Canada is not a repair or service facility, units or parts that become defective or need service after field use, MUST be returned to the manufacturers designated repair facility for all repairs and service under the terms of the manufacturers warranty agreement.
If you wish and at your own expense, you can send the item back to Carry All Canada and we will forward it to the proper repair facility for service or repair. Please take note that we will have to charge you for all shipping, repair and service costs incurred in the repair, service and shipping of the item.
In most cases, it would be more cost effective for the purchaser to return the item directly to the manufacturer for repair or service.
For defective out of the box items contact us first before returning the item. The item will be, in most cases, be exchanged for an identical item. Requests for a different item will be considered a return and subjected to restocking fees.RETURNS
A 7 day full return policy is in effect with the delivery of your new product. If you decide that you want a full return on your new unused product, there will be a 25% of total invoice (Including the Free Shipping and Handling) restocking fee deducted with no reimbursements on shipping.
The product must be sent back (at your expense) to Carry All Canada or the supplier in factory new condition for inspection. It must be in the original box, the warranty card must be un-completed/blank and all instructional manuals and or videos included.
Units that have the warranty card completed or have parts, instructional manuals, videos, accessories or other packing materials broken or missing or have been used in the field are not eligible for return or refund.
Carry All Canada must be notified by phone or email before any returns can take effect and any credits given.RETURNS
All sales are considered final on all items.
Damaged Items and Shortages
Instances of damage during shipping rarely occur, however if you receive a package and the item or items therein are damaged, please contact the carrier immediately and then notify us so we can file a claim. Keeping all damaged goods and packaging for inspection by the carrier, and follow their instructions.
If you are to return the items to us, as per the carriers instructions, please return all pieces or portions of the item(s), and if there are multiple broken items, please isolate pieces of each item from pieces of the other item(s). If possible, please return them in the original packaging, taking care to wrap them so that no further damage to the item(s) will occur.
If you are missing an item or parts please contact us within 10 business days so we can rectify your order. We cannot address shortages after 30 days.LAY-AWAY POLICY
We offer a 90-day lay-away plan that requires only a 15% initial down payment (non-refundable). This can be handled through the mail or your Visa or MasterCard.INVENTORY POLICY
We offer a 90-day lay-away plan that requires only a 15% initial down payment (non-refundable). This can be handled through the mail or your Visa or MasterCard.
All of our catalogue items are in stock 99 % of the time. If you want to check stock on an item before placing an order, email us or call us during business hours.
If an item you ordered is found to be out of stock, we will immediately have one of our warehouses or manufacturers ship your product directly to you. We will see to it that you get factory fresh items.
In rare cases, if your item cannot be found, you will be immediately notified by email of the situation with the E.T.A. of your item and be given the option to cancel or change your order or to wait for it to become available.METHOD OF PAYMENTS
We accept Cash, interact e transfers, Postal and Bank Money Orders, Visa, MasterCard, American Express and MasterCard. Purchase orders only through City, Provincial, State, Governmental bodies, and major corporations. Please do not mail cash.
All payments MUST clear our bank and yours before shipment to your address will be authorized (Usually 1-10 business days)
Before sending a money order, please contact us for a total cost of your purchase so we can inform you of all expenses incurred before you send your payment.SHIPPING POLICY
Shipping charges are calculated based on weight, distance and shipping method chosen.
Our shipping charges are extremely competitive. During the order process, you will not be given an option on your choice of shipping. Our normal method of shipping is by Canada Post Regular Ground service. We ship usually within 24 hours of receiving your order. Customers usually receive there packages within 3 - 7 business days in Canada.
Any Express, Courier or Over Night Delivery service is expensive and will cost you extra. Shipping & Handling will include insurance and signature confirmation of receipt at your end for items unless otherwise stated. Some inexpensive items ship regular mail.
The total cost of goods and the cost of shipping as well as applicable sales taxes will be clearly displayed on your receipt of payment.
Purchaser agrees that the point of sale is Toronto, Ontario and any liability
Shipping is for Canadian addresses